Privacy Policy

1. Introduction

APX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our form management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email address, password)
• Organization information (company name, organization details)
• Form data and submissions that you create and manage
• Files and documents uploaded through forms
• Communication data when you contact us
• Usage information including when you're actively using the platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage form submissions
• Enable collaboration within your organization
• Display online presence to members of your organization
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor system performance and provide support
• Protect against fraudulent or illegal activity

4. Online Presence Tracking

When you're actively using APX:

• Members of your organization can see when you're online and which organization pages you're viewing
• This information is displayed in real-time to facilitate team collaboration
• System administrators can monitor user activity for system maintenance and support purposes
• Presence information is not stored long-term and only reflects current active sessions

5. Data Storage and Security

We take data security seriously:

• All data is stored in the European Union
• We use industry-standard encryption for data transmission
• File uploads are stored securely with access controls
• We implement authentication using magic links and secure sessions

6. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Within Your Organization: Your email and online status are visible to other members of organizations you belong to
• With your consent or at your direction
• With service providers who assist in our operations (e.g., hosting, email delivery)
• To comply with legal obligations or protect our rights

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies to provide our services, including authentication and session management. We do not use tracking or advertising cookies.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.